Job Department: Professional Services

Subject matter expert (SME) on Obesity Treatment, including pharmacotherapy to support development of program work products, funding opportunities, workshops, presentations by leadership, and requests from the communications office and contribute to ongoing mentoring of staff. SME for NIDDK consortia and clinical trials on matters related to obesity research, particularly interventions, drugs and safety. Organize workshops and Symposia on obesity related research. SME for internal working meetings such as the DDN obesity working group and Office of Obesity meeting. Contribute to meetings such as the NIH Nutrition Coordinating Committee, the NASEM Obesity Roundtable and joint FDA/Nutrition Committee and Joint FDA/NIH Nutrition Committee

• Provides executive experience needed to conduct needs assessments and develop recommendations for improvements of current operations.
• Provide advisory services on a full range of issues relating to administrative management and operational support of the Division.
• Provide leadership for and coordinate the overall strategic direction and planning for the program.
• Conduct and perform current state assessments; perform gap analysis; target ‘as-is’ state development and formulate the to-be state with associated execution strategy and roadmap project schedules.
• Conduct interviews with staff to provide recommendations and options for the appropriate alignment of people, functions and structure.
• Provide analyses, evaluations, technical assessments, feedback and support in the planning and implementation of activities.
• Collaborates with other professionals to develop recommendations for current and future initiatives.
• Provide creative counsel on data reporting and formatting.
• Provide advisory services and staff support to executives and senior managers on a full range of issues related to the support of all divisions and centers.
• Respond to public inquiries in consultation with staff.
• Work with staff to draft Statements of Work (SOWs) and Performance Work Statements (PWSs).
• Provide advice on emerging issues affecting the Institute’s research mandate.
• Advises management and staff on formulation of new strategies and sensitive or complicated issues.
• Participate in education activities; provide expert input; advise program staff on the design and implementation of new programs; review research portfolios; identify potential gaps for new research opportunities.
• Collaborate with staff on the alignment of any proposed changes to enhance the delivery of services and organizational development within the Institute.
• Work with staff to build and guide the execution of individual project plans for prioritized initiatives; manage and track the status.
• Review plans for future programs based on draft and final forms.
• Work with staff to strategize about future budgeting; provide written recommendations concerning strategies for future budgeting.
• Works with staff to develop and implement new and proactive programs geared to specific audiences.
• Determine solutions to overcome barriers, fill needs, respond to scientific opportunities and develop collaborative solutions.
• Provide input on complex inquiries.
• Review budget spreadsheets and answer questions related to the budget.
• Conducts research and analysis to proactively address and respond to inquiries on various policies and issues.
• Prepare and lead presentations about program to NIH leadership, recruitment venues and meetings.
• Lead and/or attend and participate in working groups, meetings and conferences.
• Write and edit scientific/technical products for a variety of audiences, including the scientific community.
• Design, produce and evaluate information materials to reach national and international audiences through the media and through intermediaries such as voluntary agencies and health professionals; disseminate this material to relevant audiences as directed.
• Coordinates and advances professional development and research done by others in areas where other mechanisms may not be optimal due to time constraints or other issues.
• Participate in audits, trainings and site visits as needed.

Certifications & Licenses

• Licensed physician or board eligible

 

Field of Study

• Miscellaneous Health Medical Professions

 

Software

• Microsoft office

 

Skills

• Non-Disclosure Agreement (NDA), CFR, FAR, GMP, ICH GCP, HIPAA, IRB, eCTD, CRIS, SOPs, PubMed, FAERS
• Peer review process for grants
• Grants and contract mechanisms

Under this task order, the contractor will independently provide support services to satisfy the overall operational objectives of the National Institute of Mental Health (NIMH). The primary objective is to provide services and deliverables through performance of support services.

• Work products and documents related to retrieving data related to the review and administration of extramural grants from NIH and NIMH grants databases; participating in meetings; gathering and preparing relevant materials for distribution. – Ad-Hoc
• Work products and documents related to planning and carrying out special studies and analyses of DTR research portfolios, developing responses to requests for information. – Ad-Hoc
• Work products and documents related to conducting library and computer searches of scientific literature; locating and gathering published papers on specific topics; preparing summaries. – Ad-Hoc
• Work products and documents related to supporting NIMH initiative development processes, workshops and meetings, contributing written summaries of analysis for inclusion in reports and presentations. – Ad-Hoc
• Work products and documents related to reviewing incoming progress reports; coordinating DTR human subjects’ research; gathering information and draft documentation; reviewing informed consent documents; coordinating and monitoring RMR targets and data sharing agreements. – Ad-Hoc
• Work products and documents related to maintaining current knowledge of ethical conduct requirements, conflict of interest policy, computer security, working knowledge of relevant eRA modules, data and portfolio analysis tools and systems, and applications as necessary. – Ad-Hoc

• Researches and evaluates the operation of the organization’s scientific programs
• Work with staff on existing projects and/or the development, initiation and execution of new project initiatives. – 1
• Conduct literature searches in PubMed, Web of Science and other information sources; manage references using bibliographic software. – 2
• Prepare scientific and programmatic presentation materials such as tables, graphs, slides, abstracts, posters and overheads by assimilating and mastering the scientific data and programmatic context for use at presentations and meetings. – 3
• Attend meetings, training and conferences in support of program initiatives. – 4
• Work with staff to coordinate and plan scientific meetings, including communications with distinguished lecturers, invited guests and participants, registration and meeting logistics. – 5
• Work with staff on the concept development, planning, execution and support of all project-related activities.
• Organize and maintain project documentation and communications; track project progress using project management tools.
• Review and proofread programmatic documents describing scientific and management issues and policies related to their designated program.
• Track action items and tasks, provide deadline reminders to Program staff; maintain spreadsheets of relevant information.
• Request information from and provide responses to principal investigators program staff and others on scientific and programmatic issues.
• Researches, interprets and summarizes background materials from a variety of scientific sources.
• Conduct search for material for a specific programmatic need, using a database to search for material in many cases.
• Organize and analyze reports in a scientific area as assigned.
• Read, interpret, analyze and condense material from a variety of sources for presentation.
• Create scientific search criteria for locating scientific, program and related information on the internet and other means, including literature and database searches.
• Compiles data and creates and prepares graphs, slides and presentations.
• Analyze and develop presentations consisting of data from progress reports to be used by Program staff and at meetings in the overall analysis of Program progress.
• Conduct searches for material for a specific programmatic need and/or presentation; use a database to search for material as necessary.
• Organize existing slides/presentations/talking points into a functional database/library.
• Design, develop and maintain databases, Listservs, spreadsheets, PowerPoint presentations and other computer applications.
• Collect, read, interpret, analyze and condense material from a variety of sources and prepare reports of data analysis for presentation.
• Prepare presentation materials such as handouts, meeting materials, slide presentations, and background/supplemental documents, spreadsheets, charts and graphs for conferences, committee, meetings, workshops and group updates.
• Performs logistical planning of various scientific meetings, lectures, workshops.
• Develop a template for reporting meeting minutes to Program staff.
• Perform logistical planning for various scientific meetings, conference calls, symposia, lectures, workshops and special projects.
• Identify, assess, draft, edit, revise and assemble necessary background materials.
• Work with staff to identify key issues and track action items and tasks, providing deadline reminders to Program staff and update and maintain spreadsheets of relevant information.
• Represent the Program at local and national meetings; deliver presentations and posters; disseminate details of the Program and collect information of value to the Program goals.
• Draft, review and proofread programmatic documents, such as conference agendas, meeting agendas, letters to presenters, participant lists, handouts, emails, thank you letters and reports.
• Plans, organizes and participates at a senior level in technical meetings and consultations.
• Maintain ongoing, proactive communication with key personnel throughout the initiative; gather, provide and exchange information with Network investigators, their staff and other relevant individuals.
• Prepare and give formal presentations for division leadership and other interest groups.
• Give regular progress reports to sponsor and stakeholders.
• Coordinate with strategic project leaders on the logistics annual in-person Committee meetings, monthly teleconferences or videoconferences, and additional teleconferences, videoconferences or electronic reviews to address key issues.
• Reviews and evaluates the performance of the organization.
• Organize and coordinate program activities; manage agendas, meetings, background materials and minutes.
• Provide project management support for large and/or complex projects with internal and external stakeholders and other project participants.
• Ensure that all aspects of the programs are tracked and reported, key milestones and deliverables dates are known and adhered to, and that all individuals and partners involved are kept appraised of progress of integrated tasks and next steps.
• Work with the Director of Strategic Initiatives on the development of strategic plans, initiatives, solicitations and consultation activities.
• Draft funding plans; develop milestones and budgets for current and potential projects; and for transitioning projects through different phases and stages.
• Analyzes existing scientific programs and makes recommendations for improvement.
• Analyze and develop presentations consisting of data from grantee progress reports to be used by Program staff and at grantee meetings in the overall analysis of Program progress.
• Conduct project close out reviews to reflect on current processes and identify areas for improvement.
• Develop a plan to improve the outreach, education, and interaction strategies of the Branch.
• Lead efforts to improve the Branch website so that it can better meet the use and the goals of the communications plan.
• Lead efforts to improve database tools and other programs by coordinating and hosting meetings with database stakeholders.
• Identify needs for and develop new formats and databases for reporting program management and budgetary data.
• Research and assemble outlines of new milestone proposals for evaluation by staff.
• Analyze program activities, via internal systems and/or NIH systems, to identify issues and develop recommendations for improvement.
• Work with staff to assist and conduct management and administrative analysis; evaluate procedures, policies, processes and systems for the purpose of improving efficiency.
• Define problems; analyze alternatives; recommend solutions to complete problems affecting the conduct of research programs.
• Develops and prepares various scientific reports.
• Organize, analyze, and write project reports, scientific papers and present reports in scientific areas, based on results and findings.
• Organize and maintain a repository of resources, including minutes, reports, spreadsheets and web pages related to the program.
• Obtain information and data; review and summarize materials and data; gather and coordinate information for review; conduct data entry and file maintenance; edit and/or prepare text, data and charts.
• Search scientific, program and related information on the Web and other means; perform literature and database searches.
• Complete progress reports that detail project status and flag potential issues.
• Develop periodic and special reports, search records and files, the Internet, background materials and precedent references.
• Prepare spreadsheets summarizing research efforts by grant mechanism and/or scientific topic.
• Track project progress and provide regular reports.
• Prepare complete technical reports, formal progress reports, monthly status reports and special technical correspondence and memos.
• Develops and implements new scientific programs in order to fulfill organizational goals and objectives.
• Maintain and distribute scientific papers relevant to specific programmatic needs.
• Design, perform and complete research projects, applying scientific knowledge to each project, and provide a detailed summary of goals and scope, milestones and go/no go decisions points.
• Work with the Office of Communications and Public Liaison to achieve the communications goals.
• Lead efforts to expand the use of social media; develop and implement a plan to use social media channels to keep stakeholders and the research community informed and up to date.
• Track action items and tasks; provide deadline reminders to staff; maintain spreadsheets of relevant information for grants, contracts and other programs.
• Assess alignment of policymakers’ interests with the mission, and work with staff to develop strategies/opportunities to educate/inform policymakers on relevant scientific, education, and outreach efforts.
• Provide project planning and project management strategies to efficiently approach complex tasks.
• Develop and improve procedures for leadership and program staff to implement tracking and reporting to gage progress, identify gaps in the portfolio, and assemble data on areas of scientific interest.
• Develop the framework for the department’s policies and programs designed to increase efficiency and economy of department’s overall functions and operations.
• Collect information on programs and grants to facilitate identification of scientific overlap and/or duplication, future scientific directions, workload distribution, etc.
• Troubleshoot and resolve operational problems related to clinical research protocols.
• Collaborate with staff to plan and carry out special studies and analyses of the research portfolios.
• Develops and maintains clinical database.
• Develop and maintain database and website content related to scientific programs.
• Perform statistical analysis, including data management (cleaning, creating new variables, etc.), descriptive statistics, linear regression and regression analyses, logistic regression models and survival models.
• Track clinical research studies for appropriate documentation.
• Develop, update, and maintain information databases (e.g. SharePoint sites); provide document retrieval support.
• Establish and maintain data analytics tools for analysis.
• Work with staff to plan and carry out special studies and analyses of the Division of Translational Research DTR research portfolios.
• Work with staff on special assignments such as the development of responses to various requests for information, utilizing a range of data and portfolio analysis tools and systems, including Query View Report System QVR, Electronic Research Administration eRA Commons system,iSEARCH, RePORTER, and ClinicalTrialsgov websites.
• Conduct library and computer searches of scientific literature related to treatment and preventive interventions for mental disorders, mental health and related topics; locate and gather published papers on specific topics; prepare summaries.
• Retrieve data related to the review and administration of extramural grants from NIH and NIMH grants databases.
• Support NIMH initiative development processes, workshops and meetings with program staff and NIMH leadership in pursuit of division priorities and the NIMH Strategic Plan.
• Contribute written summaries of analysis for inclusion in reports and presentations to NIH and external audiences.
• Develop and improve procedures for leadership and program staff to implement within-division and cross-division tracking and reporting to gage progress, identify gaps in the portfolio, and assemble data on areas of scientific interest.
• Communicate with internal and external stakeholders, researchers and applicants.
• Work with staff on the coordination of the DTR portfolio, including human subjects research.
• Work with staff on gathering information and reviewing documentation, plans, and reports related to human subjects’ protection, data safety monitoring, Recruitment Monitoring RMR, and data sharing agreements.
• Participate in related meetings DTR Division meeting, NIMH All Hands Meetings, NIMH Council Meetings and assist in gathering and preparing relevant materials for distribution.
• Demonstrate and expand knowledge of scientific areas through official duties and activities e.g., participating in scientific meetings, committees, or consortia; preparing summaries of meetings; preparing reports.
• Maintain current knowledge of ethical conduct requirements, conflict of interest policy, computer security, working knowledge of relevant electronic research administration, RA modules, databases, and applications.

Certifications & Licenses

• Ph.D. in Biology, Life Sciences or other related discipline
• Three (3) years of specialized experience plus a master’s degree is equivalent to a Ph.D.
• Five (5) years of specialized experience plus a bachelor’s degree is equivalent to a Ph.D. 

 

Field of Study

• Miscellaneous Biology

 

Software

• MS Office

 

Skills

• Excellent interpersonal, analytical, organizational and time management skills

• Work products and documents related to obtaining and documenting in the medical record history and physicals for individuals enrolled in the NICHD protocol; facilitate medical and research aspects of the clinical protocol. – Ad-Hoc
• Work products and documents related to arranging patient visits, admissions, and appointments. – Ad-Hoc
• Work products and documents related to completing and maintaining accurate case report forms.
• Collaborate with NICHD investigators and staff on the preparation of manuscripts and other scientific documents related to NICHD clinical investigations. – Ad-Hoc

• Provide clinical coverage of clinical and research procedures and promote the safety of patients over time. 1
• Diagnose and manage common acute or stable chronic health problems, injuries, and illnesses making assessments of acute and non-acute clinical problems and toxicities. 2
• Communicate and collaborate with the multidisciplinary research team to ensure that patient management strategies are successful in meeting patient care and research needs. 3
• Provide comprehensive documentation of procedures conducted, tests administered, results and findings and present to researchers and medical staff. 4
• Collaborate with NICHD investigators and staff on the preparation of manuscripts and other scientific documents related to NICHD clinical investigations. 5
• Prescribes and recommends drugs or other forms of treatment under the direction of a physician.
• Initiate and coordinate visits, drug orders, laboratory procedures, consultations, and treatments for patients based on clinical needs or protocol requirements.
• Monitor patients for toxicities of treatment and other possible adverse reactions to drugs or procedures that may require emergency treatment or revision of the prescribed regimen.
• Administer and adjust trial medication under the guidance of a physician.
• Provide documentation and monitoring and grading of side effects related to a variety of study interventions including drugs and psychological behaviors.
• Monitor drug compliance by subjects throughout the life of the protocol and document missed doses of medication.
• Monitor, manage and report irregularities of medical care of participants while admitted to the clinic or medical facility.
• Obtains medical histories.
• Take histories and perform physical examinations or perform daily progress evaluations for inpatients or follow-up visits for outpatients and document appropriately.
• Review patient’s charts to collect relevant clinical data and analyze trends in patient responses collected through structured and semi-structured interviews with patients and patients’ families.
• Perform intake and preliminary evaluation of potential subjects through e-interviewing, review of medical records, completion of safety screening, consultation with treating professionals, and with medical staff.
• Screen healthy subjects and patients and interview subjects to obtain social and medical history and medication history.
• Communicate with patients’ home physicians and family care institutions for the release of medical records, imaging studies and pathology slides.
• Performs physical exams.
• Perform physical examinations of adult patients with complex and difficult multi-system diseases, enter results into patient charts and address any concerns that arise from research participants following completion of examination.
• Perform comprehensive medical histories research, and document findings per institutional and protocol standards.
• Perform clinical data recording and medical chart entries manually and electronically within standard applications and
• software programs using the appropriate format and following institutional and protocol standards.
• Assess the patient’s general health status through observation and appropriate screening procedures and document results and findings.
• Perform complex physical testing of patients and research participants in accordance with research protocols beyond general physical examination and record results and findings.
• Assesses and tracks illnesses of patients and supports overall diagnosis and clinical research.
• Work with staff on the evaluation, treatment and monitoring of research subjects in inpatient and outpatient settings and ensure patient and families’ ongoing understanding of the clinical and research processes.
• Predict and analyze trends in patient conditions and develop a patient management plan in response to the data obtained.
• Assess patient care needs such as acute and non-acute clinical problems and toxicities.
• Participate in patient rounds and protocol meetings and provide comprehensive patient management support.
• Participate in research group meetings and in the decision making process regarding patient inclusion in the studies, diagnoses and patient and family management throughout.
• Participate in clinical conferences, and support in-depth documentation through written progress notes, summaries, and clinical research forms.
• Provide medical evaluation and longitudinal follow-up of participants enrolled in clinical trials and plan, evaluate, and modify treatment plans based on patient needs and protocol.
• Orders laboratory tests and interprets results for research or medical staff and patients.
• Maintain individual patient schedules throughout the visit as liaison with nursing and other evaluating staff.
• Enter medical orders and review lab and other diagnostic tests and laboratory studies test results for normal and abnormal findings with guidance from a physician or collaboration with other staff.
• Provide education to patients and their caregivers on diagnostic procedures and treatment plans.
• Interpret data and determine normal and abnormal findings that merit immediate clinical action.
• Work with NICHD investigators and clinical staff to facilitate regulatory and IRB submissions
• Ensures proper illness and injury care, disease prevention, diagnosis, treatment and recovery.
• Provide verbal and written responses to patient and family inquiries and patient and family counseling and health education.
• Participate in clinical quality improvement projects to enhance the effectiveness of studies and procedures.
• Develop written protocols for the management of illnesses and injuries in conjunction with the consulting or referring physician and provide comprehensive care planning for patients.
• Provide health care maintenance, diagnostic and therapeutic services, education and counseling.

• Master’s degree in Nursing.
• Requires a nurse practitioner license and ANCC certification.
• Requires a written agreement with a physician.
• Minimum of Five (5) years of experience in a clinical setting.
• Ability to be credentialed as a Nurse Practitioner at the NIH Clinical Center.

• Nursing

• Clinical Trials Database (CTDB)
• Microsoft Office Suite

• Excellent clinical skills and the ability to interact with both guardians and patients.
• Excellent analytical, organizational, and time management skills.
• Experience in evaluating pediatric patients with neurodevelopmental/neurodegenerative conditions is preferred. 
• Strong recommendations
• Strong communication skills, both oral and written.

Under this task order, the contractor will independently provide support services to satisfy the overall operational objectives of the National Institute on Aging – Center for Alzheimer’s and Related Dementias (CARD). The primary objective is to provide services and deliverables through performance of support services.

• Clean Equipment – Daily
• Meet with lab members to present updates – Weekly
• Work products and documents related to characterizing genetic pathways for Alzheimer’s disease and related dementia (ADRD) using human cell-based models; use IPSC lines to develop the differentiation protocols.
• Work products and documents related to evaluating the stability of differentiated cells across clines and passages to identify cell lines with desirable characteristics for subsequent cell engineering.
• Work products and documentation to develop differentiation, microscopy, and automated cell culture protocols.
• Work products and documentation resulting from large-scale automated cell culture phenotyping of iPSC lines.
• Work products and documents related to providing insight into the effects of ADRD-associated mutations on molecular readouts in cell culture; conduct independent research relating to the genetics of ADRD. – Weekly
• Inspect Equipment – Weekly
• Work products and documents related to evaluating the stability of differentiated cells across clines and passages to identify cell lines with desirable characteristics for subsequent cell engineering. – Weekly
• Work products and documentation to develop cell differentiation, microscopy, and automated cell culture protocols – Weekly
• Work products and documents related to developing novel tools for CRISPR interference tool development in iPSCs – Weekly
• Work products and documentation resulting from cell culture phenotyping of iPSC lines. – Weekly
• Work products and documents related to providing insight into the effects of ADRD-associated mutations on molecular readouts in cell culture; conduct independent research relating to the genetics of ADRD. – Weekly
• Work products and documents related to applying published protocols for cell differentiation to IPSC lines, microscopy, and molecular analysis – Weekly
• Work products and documents related to updating and maintaining laboratory notebooks and databases; collect, analyze, and interpret data; prepare summaries and reports based on results and findings; draft and revise manuscripts for publication; attend meetings and present results and findings for staff discussion. – Weekly

• Provides technical experience needed to assist in studying the basic principles of plant and animal life.
• Keep detailed, organized, and accurate digital and physical experimental records.
• Update and maintain laboratory notebooks and databases.
• Attend meetings and present results and findings for staff discussion.
• Work with staff on performing large-scale automated iPSC cell culture experiments.
• Work with staff on performing various experiments and procedures related to differentiation and phenotyping of induced pluripotent stem cell lines. – 1
• Work with staff to characterize genetic pathways for Alzheimer’s disease and related dementia (ADRD) using human cell-based models.
• Work with staff to apply published protocols for cell differentiation to IPSC lines, microscopy, and molecular analysis.
• Collect, Analyze, interpret, and organize data and present results in team and departmental meetings.
• Work independently in designing, developing, and performing new methods.
• Support other research projects.
• Work independently on expanding and banking mutant iPSC lines.
• Evaluate the stability of iPSC and iPSC-derived cells across multiple engineered and non-engineered lines.
• Work with staff to provide insight into the effects of ADRD-associated mutations on cellular and molecular readouts in cell culture.
• Keep detailed, organized and accurate digital and physical inventory from mutant iPSC lines banked.
• Train Staff on cell culture techniques.
• Train staff on the proper usage of equipment.
• Provide scientific and technical expertise to all visiting fellows, post-docs, and technicians internal and external.
• Support other research projects.
• Assists with performing basic laboratory experiments and procedures.
• Collaborate with other team members to carry out large-scale cell culture protocols using manual and high throughput robotic systems.
• Perform standard immunological techniques, including western blotting and immunostaining. – 2
• Independently design, troubleshoot, and carry out cell culture experiments to develop iPSC differentiations.
• Transduce iPSCs with lentivirus and transfect iPSCs with plasmids as part of routine cell culture experiments.
• Support other research projects performing cell culture protocols manual or high throughput scale.
• Support other research projects performing mycoplasma assay of routine cell culture.
• Prepares, organizes and maintains various lab samples, supplies, and equipment.
• Operate laboratory equipment to analyze samples. – 3
• Calibrate, maintain, and troubleshoot instruments and equipment in the laboratory.
• Maintain and perform staff training on scientific instrumentation, cell culture microscopes, microanalytical balances, centrifuges, automated platforms.
• Operate, troubleshoot, and train others to use laboratory equipment and software.
• Train staff on the proper usage of laboratory instruments and equipment.
• Provide assistance to laboratory staff in designing experiments, using instrumentation, data acquisition and analysis, and preparing figures for publication.
• Review scientific equipment and resources including reagents, stocks of frozen cells, mammalian samples including acquisition, documentation, and storage.
• Keep inventory of consumables and reagents use for cell culture techniques.
• Learns new laboratory techniques and procedures.
• Develop image analysis routines to analyze the effects of disease-associated mutations on cellular phenotypes.
• Develop new differentiation protocols for iPSC lines to differentiate into disease-relevant cell types like neurons, astrocytes, and microglia.
• Learn how to operate and implement novel methods on liquid handling platforms (Hamilton, Biotek).

Certifications & Licenses

• Master’s degree in a cell biology, neurobiology, or related discipline

 

Field of Study

• Biology
• Miscellaneous Biology
• Biochemical Sciences
• Neuroscience

 

Software

• Microsoft PowerPoint
• Excel
• Microsoft Word

 

Skills

• Knowledge of proper laboratory disposal methods and procedures
• Minimum of three (3) years of related experience
• Strong communications skills, both oral and written
• Hands-on experience with cell culture in particular working with iPS cells, design, implement and troubleshooting
• Excellent analytical, organizational and time management skills