Service Desk Technician (Mid-Senior Level)

(ID: 2024-6926)

Axle is a bioscience and information technology company that offers advancements in
translational research, biomedical informatics, and data
science applications to research centers and healthcare
organizations nationally and abroad. With experts in
biomedical science, software engineering, and program
management, we focus on developing and applying research
tools and techniques to empower decision-making and
accelerate research discoveries. We work with some of the
top research organizations and facilities in the country
including multiple institutes at the National Institutes of
Health (NIH).

Axle is seeking a Service Desk Technician (Mid-Senior Level) to join our vibrant team at the National Institutes of Health (NIH) supporting the National Center for Advancing Translational Sciences (NCATS) located in Rockville, MD.

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:

    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)
Axle Informatics is a bioinformatics and information technology company that offers innovative computer services, informatics, and enterprise solutions to research centers and healthcare organizations around the globe. With experts in software engineering, bioinformatics and program management, we focus on developing and applying technology tools and techniques to empower decision-making and accelerate the discovery in translational research. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of health (NIH).
 
Responsibilities

 

Axle is currently seeking an experienced Service Desk Technician to work within an IT Operations team supporting our NIH customer. In this role, you will be the main point of contact for NCATS employees requiring technical assistance. You will provide support regarding computer hardware and software issues and may support data center operational tasks. To be successful, the candidate will need experience supporting a service/help desk based on ITIL principles and have knowledge of data center operations, along with outstanding customer service skills. The position will be located in North Bethesda, MD

 

Responsibilities

  • Serves as Service Desk Technician in fulfilling user requests and administering and troubleshooting hardware, software, or network problems with users.
  • Elevates complex and/or high-priority incidents or requests to appropriate personnel or support groups for timely resolution. 
  • Records required customer and problem information, updating records with the appropriate ITSM system for all actions taken. 
  • Verifies that suggested solutions effectively resolve the users’ problems through ITSM system notification or email follow-up. 
  • Thoroughly document steps taken to resolve incidents. 
  • Develops and documents support procedures. 
  • Acts as point of contact for client and management escalations. 
  • Takes ownership of mini-projects and ensures they are completed in a timely manner. 
  • Investigates and/or troubleshoots system and network issues to determine root cause and resolution. 

Qualifications: 

 

  • Ability to multi-task 
  • Ability to accommodate flexible work schedules 
  • Knowledge of Windows 10, Windows 11, Mac OS, or Linux
  • Experience supporting virtual meetings within Zoom, Teams, and Webex
  • Proven ability to work independently and work well in a team environment
  • Composure to working well in a fast-paced environment. 
  • Customer service and interpersonal communication skills with a dedication to customer satisfaction.
  • Knowledge of PC hardware, operating systems, and networking.
  • Experience with supporting MS Office Suite (Word, Excel, PowerPoint, and Project).
  • Knowledge of managing users, groups, resource accounts, service accounts, and distribution lists in the Active Directory
  • Excellent problem-solving skills. 
  • Excellent troubleshooting skills. 
  • Excellent documentation skills 
  • Ability to comprehend Standard Operational Procedures and follow processes.
  • Sound judgment, a positive attitude, and a creative outlook are required.
  • NIH experience preferred.

Benefits:

  • 100% Medical, Dental & Vision premium coverage for Employees
  • Paid Time Off (Including Holidays)
  • Employee Referral Bonus
  • 401K Match
  • Tuition reimbursement and professional development opportunities
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

 

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment-based age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

 

Accessibility: If you need an accommodation as part of the employment process please contact: 

Email: careers@axleinfo.com

 

Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individual’s assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

Disclaimer:The above description is meant to illustrate the general nature of work and
level of effort being performed by individuals assigned to this position or job description. This is not
restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals
may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity
in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race,
gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation,
status with respect to public assistance, and other characteristics protected under state, federal, or local law
and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

Senior Cybersecurity Compliance Analyst

(ID: 2024-6873)

Zero Trust is seeking a Senior Cybersecurity Compliance Analyst to join our vibrant team at the National Institutes of Health (NIH) supporting the National Center for Advancing Translational Sciences (NCATS) located in Rockville, MD.

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

Zero Trust is currently seeking a Senior Cybersecurity Compliance Analyst to join our team. The Senior Cybersecurity Compliance Analyst will support the day-to-day and project-based security activities, POA&M remediations, vulnerabilities impact, and remediation process for the on-premises and cloud environments.

 

The Senior Cybersecurity Compliance Analyst will use his/her expertise to effectively manage security compliance activities, security waivers, documentation by working and providing guidance to all the stakeholders.

 

PRIMARY RESPONSIBILITIES:

· Manage daily Cybersecurity compliance activities.

· Proactively Manage Cybersecurity projects and tasks.

· Take initiatives to identify compliance weaknesses and present reports to the management.

· Lead and mentor the NCATS CSS Cybersecurity compliance team.

· Must be familiar with Risk Management Framework (RMF), NIST 800-53 and other Government mandates.

· Lead NCATS Cybersecurity compliance efforts to follow the Risk Management Framework (RMF).

· Have a solid understanding of the ATO preparation and assessment process.

· Schedule and coordinate compliance activities, sessions, and meetings with the stakeholders.

· Provide security controls implementation guidance.

· Be able to effectively work with stakeholders to manage and close POA&Ms.

· Provide effective guidance to the stakeholders on secure baseline configurations.

· Manage compliance documentation in NIH GRC tools.

· Ensure on time delivery of task order deliverables for cybersecurity compliance.

· Manage work through tools such as NIH incident response (IRT) portal, Splunk, ServiceNow, Jira, Confluence etc.

· Provide guidance on ATO package preparations and security controls implementation.

· Establish communications with vendors for the release of newly identified vulnerabilities and to ensure they understand the specialized requirements of the client’s information systems.

· Develop daily, weekly, and annual NCATS security landscape metrics.

· Identify, analyze, and develop mitigation or remediation actions for system and network vulnerabilities.

· Provide notification of potential threats by tracking vulnerabilities and exploits, propagation of worms and viruses.

· Monitor the progress of internal and external organizations to ensure operational requirements are fulfilled for audits and reviews.

 

BASIC QUALIFICATIONS:

· Bachelor’s degree in a relevant technical discipline and 4+ years of overall related experience. 5+ years of additional related years of experience is accepted in lieu of a degree.

· Experience working with NIST 800-xxx series guidance.

· Project management experience a must.

· Familiarity with different encryption types.

· Familiarity with Windows/Unix/Linux platforms.

· Familiarity with DevOps pipelines, code scanning, penetration testing etc.

· Proven experience with incident and change management systems such as ServiceNow and Jira.

· Well versed in Active Directory, Office 365 and other platforms.

· Experience in Threat and Vulnerability scanning and remediation methodologies.

· Familiarity with System Incident and Event Management (SIEM) and other logging and monitoring tools.

· Experience in Vulnerability management and threat management tools such as Tenable Nessus, Netsparker, McAfee suite, Palo Alto, Amazon inspector and Cloud Watch etc.

· Experience in a hybrid operations environment providing leadership specified reports based on information received from other system owners and operations team.

 

PREFERRED QUALIFICATIONS:

· BS or MS degree in computer science, computer engineering, information systems, privacy engineering or related field of study.

· CEH, Security Plus. Splunk Power User.

· Excellent communication and presentation skills and the ability to effectively communicate designs, proposals, and results; and negotiate options at management levels

· Proficient in developing briefing materials, administrative, and logistic support.

 

Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Zero Trust’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

Information Security Compliance Engineer

(ID: 2024-6871)

Zero Trust is seeking a Information Security Compliance Engineer to join our vibrant team at the National Institutes of Health (NIH) supporting the National Center for Advancing Translational Sciences (NCATS) located in Rockville, MD.

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

The Information Security Compliance Engineer will support the NCATS Cybersecurity Services (CSS) team in implementing the NIST 800-53 security controls and assist the infrastructure, platform and application teams with technical security support. Oversee the security posture of NCATS systems, inventory, and applications. Provide Risk Management Framework (RMF) support. Assist in the remediation of Plan of action and miles stones (POA&M) by. Provide analysis of day-to-day security activities, identify, and manage cyber risks, prepare remediation plans, be able to effectively draft compliance documentation. The Infosec Compliance Engineer will also use the expertise to manage security incident workflows and waivers. Provide strategic design guidance to all the stakeholders to translate security and business requirements into technical designs; configure and validate secure complex systems; and help test security products and systems to detect security weakness. 

 

PRIMARY RESPONSIBILITIES: 

  • Manage daily Cybersecurity Operational activities.
  • Proactively Manage Cybersecurity Operations projects and tasks and ensure on time delivery.
  • Take initiatives to identify, analyze and remediate weaknesses and present reports to the management.
  • Lead and mentor the NCATS CSS Cybersecurity Operations team.
  • Must be able to represent NCATS CSS team and provide technical security guidance in troubleshooting calls.
  • Must have hands on experience with firewalls, load balancers switches, routers, Windows and Linux/Unix servers.
  • Must have expert understanding of TCP/IP and networking principles.
  • Take the lead on securing NCATS system and applications through system hardening.
  • Must be able to secure DevOps pipelines by providing technical security guidance and support to the application and infrastructure teams. 
  • Lead the security operations in proactively managing threats, vulnerabilities and remediation efforts.
  • Must be familiar with Risk Management Framework (RMF), NIST 800-53 and other Government mandates.
  • Lead NCATS Cybersecurity ATO preparations efforts to follow the Risk Management Framework (RMF).
  • Have a solid understanding of the ATO preparation and security controls implementation process.
  • Lead ATO technical guidance efforts and help write documents such as System Security Plans (SSPs).
  • Schedule and coordinate operational activities, sessions, and meetings with the stakeholders.
  • Provide security controls implementation guidance. 
  • Provide effective guidance to the stakeholders on secure baseline configurations.
  • Manage work through tools such as NIH incident response (IRT) portal, Splunk, ServiceNow, Jira, Confluence etc.
  • Establish communications with vendors for the release of newly identified vulnerabilities and to ensure they understand the specialized requirements of the client’s information systems.
  • Develop daily, weekly, and annual NCATS security landscape metrics.
  • Help the Vulnerability Management team to Identify, analyze, and develop mitigation or remediation actions for system and network vulnerabilities. 
  • Monitor the progress of internal and external organizations to ensure operational requirements are fulfilled for audits and reviews.

REQUIRED QUALIFICATIONS: 

  • Must Have hands on Linux/Unix experience and know how secure the systems. 
  • Understand how to implement security controls based on NIST 800-53. 
  • Must be able to conduct and lead technical reviews and analysis with infrastructure and application teams.
  • Must be able to troubleshoot security incidents and lead the other technical teams to resolve incidents as well as remediate the threats and concerns.
  • Must be able to provide guidance on security control implementation and perform technical tasks when needed for Windows, Linux/Unix environments.
  • Must be familiar with networking and other infrastructure components such as traffic flow, access management and Active Directory etc. 
  • Be able to manage cyber risks by providing guidance to secure system designs, baseline configuration assistance and administer ATO preparation activities. 
  • Be able to manage and administer the security tools and have hands on working experience with Tenable Nessus, Netsparker,  Trellix suite, Palo Alto, BigFix, Splunk, etc. and cloud-based equivalents. 
  • Must have experience with DevOps security controls implementation.
  • Must be familiar with GitHub, Docker and in general with the CI/CD pipeline security.
  • Assist in security incident response efforts.  
  • Work with other teams to integrate the NCATS Threat and Vulnerability Management processes with the patching cycles, baseline configurations and CIS benchmarks. 
  • Must be familiar with database server architecture and be able to provide security support to the database team. 
  • Must be familiar with Cloud environments and tools.   
  • Must be familiar with Risk Management Framework (RMF) and Government mandates such as continuous diagnostic mitigation (CDM) and Binding operations directives (BODs) 
  • Identify, analyze, and develop mitigation or remediation actions for POA&Ms 
  • Assist with a reliable patch and compliance management mechanism for all on-premises and cloud systems. 
  • Recommend, configure, and install advanced firewalls and centrally manage other security tools in multiple cloud environments. 

PREFERRED QUALIFICATIONS: 

  • BS degree in computer science, computer engineering, information systems, privacy engineering or related field of study. 
  • Bachelor’s degree in a relevant technical discipline and 4+ years of overall related IT security compliance experience. 5+ years of additional related years of experience is accepted in lieu of a degree.  
  • Experience working with NIST 800-53 series guidance. 
  • Familiarity with Windows/Unix/Linux platforms. 
  • Familiarity with DevOps pipelines, code scanning, penetration testing etc. 
  • Experience in security compliance documentations such as SARS[MB1] [IJ2] , Waivers, Contingency and Incident Response plans, etc. 

 

 

Disclaimer:The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Zero Trust’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

Computer Programmer

(ID: 2024-6788)

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).

Axle is seeking a Computer Programmer to join our vibrant team at the National Institutes of Health (NIH) supporting the National Center for Advancing Translational Science (NCATS) located in Rockville, MD.

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

Overall Position Summary and Objectives

The mission of Informatics is to produce data-driven decisions and accelerate translation through innovative informatics methods and software, and deep domain expertise in informatics and various translational research data types. Integration, curation, and public rendering to support analysis of various types of experimental and curated datasets. The development of custom workflows and new methodologies to help interpret complex, large-scale datasets, including multi-omic and clinical data. Maintenance, and deployment of cheminformatics and bioinformatics workflows/ pipelines, web and mobile apps to disseminate our robust methods and data; bioinformatics and cheminformatics collaborative work with non-informaticians.

 

Deliverables:

 

  • Run Validation – Ad-Hoc
  • Meet with lab members to present updates – Monthly

 

Work Details:

 

  • Review high-level requirements and bug reports with stakeholders, iterate to defining requirements, develop implementation, present and refine implementation in order to design, develop, test and deliver bug fixes, change requests, and new features. 1 

  • Work with staff on applying, extending and/or developing statistical methods to address problems identified by the staff of relevance to the project. 2 

  • Development guidelines, utilize GitHub for code check-ins and reviews, JIRA for requirements documentation, assignment, and testing for specific implementations. 3 
  • Plan and carry out quality control programs. 4 

  • Implement improvements to development activities to speed development of applications, databases, or software tools. 5 

  • Provides technical experience needed to assist in reviewing, updating, analyzing and modifying existing programming systems. 
  • Use advanced knowledge in machine learning, statistics, text mining, natural language processing, computational semantics, computer vision, and data science to develop creative solutions to complex real-world problems. 
  • Examine analytical problems and pose feasible statistical solutions. 
  • Evaluate new analytic methods and software and adapt them if necessary. 
  • Work with staff to develop, test and refine novel programming methods, toolkits, and algorithms. 
  • Lead the establishment of best practices for continuous integration and continuous deployment, using technologies such as Jenkins, Travis, Docker, Kubernetes, Cloud services (AWS, Google Cloud) 
  • Lead the design and implementation of features and expansion of the case reporting tool and explore functionality to accommodate a broader array of diseases, such as cancer and rare conditions, based on FDA prioritization input. This includes coordinating the back-end to support front-end requirements. 
  • Encodes, tests, debugs and installs new programs using various programming languages. 
  • Develop scientific applications using R, Shiny and/or Python. 
  • Install software testing programs on datasets to identify issues and propose solutions. 
  • Test and maintain software products to ensure strong functionality and optimization. 
  • Develop or utilize new or existing technology to develop dynamic web applications or software tools for bioinformatics application. 
  • Develops and schedules data backups, security patches or upgrades, etc. 
  • Test and install the software updates. 
  • Collaborate with staff to develop database application and tools for supporting bioinformatics and scientific computing research projects. Documents all assignments and creates various reports as needed. 
  • Prepare roadmaps, schedules, status reports, plans and recommendations. 
  • Generate and run appropriate database queries needed for Quarterly Progress Reports. 
  • Maintain and follow SOPs, configuration management, upgrades and availability. 
  • Provide status updates through reporting guidelines established by the project manager.
  • Writes and maintains program documentation. 
  • Prepare roadmaps, schedules, status reports, plans and recommendations.
  • Maintain and follow SOPs, configuration management, upgrades and availability. 
  • Design, develop and deploy software for multi-core and high-performance computing systems. 
  • Documents programming problems and resolutions for future reference. 
  • Troubleshoot scripts and programs to ensure successful use of said scripts and programs. 
  • Document and maintain documentation of requirements, code, processes, architecture agreements via code, Github Wiki, application notes, and release notes.
  • Provides assistance with planning, building and maintaining applications to meet an end user’s needs. 
  • Provide support for development of methods in data science. 
  • Implement improvements to development activities to speed development of applications, databases, or software tools. 
  • Translates and implements UI/UX design and requirements into production-ready code.
  • Works closely with UI/UX researcher to inform based on technology capabilities.
  • Improve the overall quality of application fundamentals, including tailoring the case report form to certain disease areas. 
  • Implement the back-end to support front-end use cases and business processes. 
  • Coordinate deployments working with the teams through CI, test and production environments, for each configuration (database and utility combinations) utilizing cloud technologies.
  • Support collaboration by attending meetings, understanding requirements, and documenting proposed solutions.
  • Troubleshoots any issues or problems and implements appropriate corrective actions. 
  • Manage and troubleshoot deployments and image builds. 
  • Develop new code and refine/troubleshoot existing code. 
  • Troubleshoot scripts and programs to ensure successful use of said scripts and programs. 
  • Provides guidance and problem resolution for users. 
  • Evaluates impact of programming modifications. 
  • Implement improvements to operations. 
  • Working within the Community Software.
  • Refines data and formats final product. 
  • Work with staff to improve efficiency of the current data processing by creating new programming approaches. 
  • Evaluate data quality (accuracy and completeness) associated with the comparison tool/application.

 

1, 2, 3, 4, 5 represents priority rankings, where 1 is highest priority and 5 is lowest priority of those ranked

Minimum Education

Bachelor

Additional Qualifications:

 

Certifications & Licenses:

  • N/A 

 

Field of Study:

  • Computer Programming and Data Processing 

 

Software:

  • Typescript
  • Python 
  • PostgreSQL 
  • Django 
  • Celery 
  • Redis 
  • AWS EC2, AWS S3 
  • AWS Simple Email Service 
  • Firebase Cloud Messaging 
  • Travis 
  • Jenkins 
  • Docker 
  • JIRA 
  • Wireframe and prototyping software (Adobe XD, etc.) 
  • Microsoft Office Suite (MS Word, Excel, Outlook, PowerPoint) 
  • JavaScript 
  • neo4j 
  • CSS 
  • JAVA8+ 
  • Angular 
  • MariaDB 
  • Junit 
  • monolith (Play!) 
  • SpringBoot 
  • event-driven 
  • Strapi 
  • Swagger 
  • OpenAPI 
  • MySQL 
  • Shiny 
  • Bash 
  • HTML 
  • MongoDB 
  • Oracle 

 

Skills:

  • Code Management using GitHub, including working with multiple branches and forks, reviewing GitHub merge requests as a feedback loop, Merging code in GitHub.
  • Managing tasks in JIRA including creating tickets, providing timeline updates to tickets, working with testers in a regular feedback loop to closure Cloud Computing including AWS, Google, etc.
  • Documenting Design and Tests
  • MS Office Suite
  • Creating Documentation Deliverables such as: Presentations, Guides, Testing Plans and Reports.
  • Requirements tracking 
  • Communications Skills, (Oral & Written) 
  • Data Modeling
  • Database Management

 

Disclaimer:The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

 

#INDPSD

Senior Vulnerability Management Analyst

(ID: 2024-6872)

Zero Trust is seeking a Senior Vulnerability Management Analyst to join our vibrant team at the National Institutes of Health (NIH) supporting the National Center for Advancing Translational Sciences (NCATS) located in Rockville, MD.

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

The Senior Vulnerability Management Analyst will support the analysis of software/hardware vulnerabilities, impact, and lead the remediation efforts for the on premise and cloud environments. 

The Senior Vulnerability Management Analyst will use their expertise to manage complete vulnerability management operations by working with and providing guidance to all the stakeholders. 

PRIMARY RESPONSIBILITIES: 

  • Manage and run the threat and vulnerability management operation effectively and mentor the junior team members.
  • Establish proactive threat and vulnerability monitoring, identification, assessment / analysis, validation, remediation, and reporting mechanism.
  • Be able to manage and administer threat and vulnerability management tools and have hands on working experience with Tenable Nessus, Netsparker, Trellix suite, Palo Alto, BigFix, Splunk etc.
  • Must be familiar with Government security mandates and requirements.
  • Own the threat and vulnerability scanning schedules as well as management and communicate the results with the stakeholders to ensure timely mitigation.
  • Work with other teams to integrate the threat and vulnerability management processes with the maintenance windows.  
  • Establish communications with vendors for the release of newly identified vulnerabilities and to ensure they understand the specialized requirements of the client’s information systems.
  • Compile daily, weekly, and annual vulnerability metrics associated with affected and non-affected products.
  • Identify, analyze, and develop mitigation or remediation actions for system and network vulnerabilities. 
  • Prioritize identified vulnerabilities based upon severity, potential operational impact, and other factors for the client. Analyze issues affecting components with vendor provided fixes and contact the appropriate vendor for a defined and attainable solution. 
  • Provide notification of potential threats by tracking vulnerabilities and exploits, propagation of worms and viruses as they migrate throughout the client environment and globally. 
  • Monitor the progress of internal and external organizations to ensure operational requirements are fulfilled for audits and reviews.

BASIC QUALIFICATIONS: 

  • Bachelor’s degree in a relevant technical discipline and 4+ years of overall related experience. 5+ years of additional related years of experience is accepted in lieu of a degree. 
  • Demonstrated experience with incident management tools such as ServiceNow and Jira.
  • Experience in threat and vulnerability scanning and remediation methodologies.
  • Familiarity with System Incident and Event Management (SIEM) and other logging and monitoring tools.
  • Experience in vulnerability management and threat management tools such as Tenable Nessus, Netsparker, McAfee suite, Palo Alto, Amazon inspector and Cloud Watch etc.
  • Experience in a hybrid operations environment providing leadership specified reports based on information received from other system owners and operations team. 

PREFERRED QUALIFICATIONS: 

  • BS or MS degree in computer science, computer engineering, information systems, privacy engineering or related field of study.
  • Strong software development skills. 
  • Excellent communication and presentation skills and the ability to effectively communicate designs, proposals, and results; and negotiate options at management levels
  • Proficient in developing briefing materials, administrative, and logistic support.
  • Advanced communications and presentation skills enabling precise conveyance of information across the organization with command.

 

Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Zero Trust’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

Quality Assurance Analyst

(ID: 2024-6721)

Axle is a bioscience and information technology company that offers advancements in
translational research, biomedical informatics, and data
science applications to research centers and healthcare
organizations nationally and abroad. With experts in
biomedical science, software engineering, and program
management, we focus on developing and applying research
tools and techniques to empower decision-making and
accelerate research discoveries. We work with some of the
top research organizations and facilities in the country
including multiple institutes at the National Institutes of
Health (NIH).

Axle is seeking a Quality Assurance Analyst to join our vibrant team at the National Institutes of Health (NIH) supporting the National Center for Advancing Translational Sciences (NCATS) located in Rockville, MD.

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:

    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

Responsibilities: 

  • Design and implement testing plans for software, systems and services. 

  • Identify procedures and scenarios for the quality control of products and services 

  • Process reviews and inform the development team of defects and errors 

  • Communicate quantitative and qualitative findings from test results to the development team 

  • Monitor efforts to resolve issues, track and report on progress 

  • Ensure that the final product satisfies the product requirements and meets end-user expectations 

  • Spot areas for improvement to enhance efficiency 

  • Research the current market for similar products and compare results 

 

Qualifications: 

  • Bachelor’s degree in computer science or similar field. Master’s degree preferred 

  • Minimum 5 years of Quality Assurance (QA) experience supporting federal programs. 

  • Strong analytical and problem-solving skills, keen attention to detail 

  • Excellent verbal and written communication skills 

  • Creative and innovative thinker 

  • High regard for safety standards and quality control 

  • Able to sit or stand for long hours at a time 

  • Previous NIH or Federal experience is a plus 

Disclaimer:The above description is meant to illustrate the general nature of work and
level of effort being performed by individuals assigned to this position or job description. This is not
restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals
may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity
in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race,
gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation,
status with respect to public assistance, and other characteristics protected under state, federal, or local law
and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

Content Manager

(ID: 2024-6720)

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).

Axle is seeking a Content Manager to join our vibrant team at the National Institutes of Health (NIH) supporting the National Center for Advancing Translational Sciences (NCATS) located in Rockville, MD.

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

Responsibilities: 

  • Develop a web content strategy that encompasses the goals of a federal agency and aligns with the agency’s image 

  • Cooperate with internal and external teams to create web content and monitor its effectiveness over time 

  • Manage the daily activities of a content team composed of writers, graphic designers, videographers, and other industry professionals 

  • Maintain a content marketing calendar that schedules all aspects of the creation and delivery of content 

  • Use target keywords to write search-engine copy that is optimized for search engines (SEO) while remaining entertaining and informative 

  • Familiarize with agency’s brand ideals and website to create content that supports their objectives and desired identity 

  • Oversee a content production team’s creation and management of targeted content for the agency’s website 

  • Stay abreast of current best practices in the industry  

 

Qualifications: 

  • Bachelor’s degree in computer science or similar field. 

  • Minimum 5 years of experience working in a federal environment 

  • Ability to conceive fresh and appealing ideas for new content that establishes or supports agnecy’s vision 

  • Expertise with using SEO best practices to write creative copy that includes effective keyword placement 

  • Excellent written and verbal communication skills with a good command of the English language 

  • Experience with social media engagement strategies and best practices 

  • Strong skills in creating original content that targets a specific audience and meets agency objective 

  • Basic technical knowledge of MS Office 

  • Experience managing Contact call center technicians, tools and systems a big plus 

  • Previous NIH or Federal experience is a plus 

 

Disclaimer:The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

Compound Management Scientist

(ID: 2024-6138)

Axle is a bioscience and information technology company that offers advancements in
translational research, biomedical informatics, and data
science applications to research centers and healthcare
organizations nationally and abroad. With experts in
biomedical science, software engineering, and program
management, we focus on developing and applying research
tools and techniques to empower decision-making and
accelerate research discoveries. We work with some of the
top research organizations and facilities in the country
including multiple institutes at the National Institutes of
Health (NIH).

Axle is seeking a Compound Management Scientist to join our vibrant team at the National Institutes of Health (NIH) supporting the National Center for Advancing Translational Sciences (NCATS) located in Rockville, MD.

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:

    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)
Responsibilities –
CoMa supports many NCATS scientists and their collaborators in their research by supplying and storing libraries of small molecules for high throughput screening and research. In addition, CoMa is developing capabilities for storing and supplying various biologics related libraries such as – proteins, antibodies, gRNA, and DNA encoded libraries (DEL). Primary responsibilities of the role include daily manual and automated preparation, tracking, shipping, and reformatting of an extensive inventory of small molecules including preparation of individual aliquots and dilution plates. 
CoMa’s work is achieved using several automated liquid handlers, acoustic dispensers, and automated storage systems. As a result, the Compound Management Scientist will need to perform routine maintenance, calibration, and provide support for these instruments, in addition to their other duties. Excellent record keeping skills such as accurate daily records of the procedures conducted, writing reports of the findings, stating methods and procedures, including any modifications employed to specimens and materials involved, and results are critical to the role.
 
The ideal candidate will have a strong background in laboratory automation, an excellent attitude for customer service, and most importantly, a willingness to learn and adapt. As NCATS has a multidisciplinary team of chemists, informatics scientists and biologists, it is essential that the candidate possesses excellent communications skills.
 
 
Qualifications –
  • The pace of work at NCATS requires individuals to possess a good work ethic and be able to work independently as well as with a group.
  • The successful candidate will have a BS with relevant experience; MS or PhD preferred.
  • Desired skills include experience in compound management using automated liquid handlers such as Biomek i7, Biomek FX, Perkin Elmer Janus, and Tecan EVO is preferred
  • Experience with acoustic dispensing instruments such as Beckman Echo 6XX series, Beckman Echo 525, or EDC Biosystems ATS-100 is preferred
  • Candidate should have experience in preparation and handling of small molecules in powder or solution forms
  • Experience with Agilent LC-MS and compound quality control is a plus
  • A strong working knowledge of Microsoft Excel
  • Previous experience working with SQL and Oracle databases as well as programming in C#, java, or python is preferred but not expected.
  • NIH experience is preferred
  • Experience with preparation and handling of proteins, gRNA or DNA Encoded libraries (DEL) is a plus 
     

Disclaimer:The above description is meant to illustrate the general nature of work and
level of effort being performed by individuals assigned to this position or job description. This is not
restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals
may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity
in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race,
gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation,
status with respect to public assistance, and other characteristics protected under state, federal, or local law
and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

Automated Chemistry Technologist

(ID: 2024-5670)

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).

Axle is seeking a Automated Chemistry Technologist to join our vibrant team at the National Institutes of Health (NIH) supporting the National Center for Advancing Translational Sciences (NCATS) located in Rockville, MD.

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

Axle Informatics is a bioinformatics and information technology company that offers innovative computer services, informatics, and enterprise solutions to research centers and healthcare organizations around the globe. With experts in software engineering, bioinformatics and program management, we focus on developing and applying technology tools and techniques to empower decision-making and accelerate the discovery in translational research. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of health (NIH).

 

Overall Position Summary and Objectives:

Applicants will assist with NCATS’s efforts to introduce new enabling technology to medicinal chemistry laboratories.  This will include carrying out work that mirrors traditional bench work of medicinal chemists and in parallel utilize new technologies to allow for comparison analysis. Applicants must be well trained in the methods and concepts of organic chemistry with experience in organic synthesis, including purification and analysis of reaction products. The applicant should be meticulous and precise when reducing workflows to practice with excellent understanding of fundamental chemical processes. The applicants will then help with elaborating and enumerating details of how best to use new techniques, technologies, and workflows as envisioned by the NCATS ASPIRE team.  Applicants should be enthusiastic to explore new technologies and have patient persistence to develop not-yet fully effective technologies and equipment.  Work location is Rockville MD.

 

Deliverables:

  • Work products and documents related to designing, performing, troubleshooting, and optimizing chemical reaction conditions, workup, and purifications for reproducibility and practicality.
  • Work products and documents related to producing research reports; conduct and write literature reviews; search chemical databases for journal articles, patents, and related technologies; publish and present relevant projects.
  • Work products and documents related to coordinating projects being developed by external collaborators and monitoring their progress.

 

Statement of Work:

  • Provides laboratory experience needed to assist in performing various chemical experiments and procedures.
  • Utilizes and operates various complex laboratory machines and equipment.
  • Maintains and calibrates instruments when required.
  • Prepares test solutions, compounds, and reagents and maintains necessary laboratory supplies.
  • Helps maintain organized inventory of chemicals.
  • Assesses methods and procedures for use in experiments and makes modifications and improvements to resolve problems and meet specific needs.
  • Maintains accurate, detailed records of experiments, and evaluates and interprets results for validity and scientific meaning.

Qualifications:

  • Minimum master’s degree in chemistry or bachelor’s degree in chemistry with 3+ years of industrial experience.
  • Experienced in organic chemical synthesis and can thus craft, optimize and execute chemical synthesis in the laboratory, analyze progress by TLC, HPLC and NMR analysis and is capable of independently analyzing data from such sources.
  • Certifications & Licenses
    • B.S or M.S. in Organic Chemistry or a related discipline.
  • Strong communication skills, both oral and written.
  • Excellent analytical, organizational and time management skills.
  • Familiarity with advanced laboratory workstations, instruments, or robotic equipment such as liquid handlers, or other programmatically controlled instrumentation.
  • Familiarity with Windows and Mac operating systems and the programs ChemDraw, Power Point, Excel, Word, and other chemistry search engines such as SciFinder and/or Reaxys.

 Benefits

  • 100% Medical, Dental, and Vision Coverage for Employees
  • Educational Benefits for Career Growth
  • Paid Time Off (including Holidays)
  • Employee Referral Bonus
  • 401k matching
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

 

Accessibility: If you need an accommodation as part of the employment process please contact: 

                                              Email: careers@axleinfo.com

 

Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individual’s assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

 

Disclaimer:The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

#IND

#LI-MH1

Lead Software Engineer

(ID: 2024-5283)

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).

Axle is seeking a Lead Software Engineer to join our vibrant team at the National Institutes of Health (NIH) supporting the National Center for Advancing Translational Sciences (NCATS) located in Rockville, MD.

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

Axle is looking for an experienced Lead Software Engineer to contribute to high visibility science and technology projects on our federal contracts located in Rockville, MD. The ideal candidate will be a self-motivated, results-driven individual with strong technical and functional skills.

Functional Requirements:

  • Leadership and team management skills.
  • Advanced problem-solving and decision-making capabilities.
  • Ability to lead software development projects from conception to deployment.

Technical Requirements:

  • Mastery of Angular, TypeScript, Node.js, MongoDB, and Postgres.
  • Expertise in designing and implementing RESTful Web Services.
  • Strong experience with D3, testing frameworks, and authentication methods like Auth0.
  • Proficiency in responsive design and cross-browser compatibility.

Qualifications:

  • Bachelor’s or Master’s degree in Computer Science or related field, or equivalent experience.
  • 7+ years of software development experience.
  • Extensive industry-specific experience and demonstrated leadership in software projects.
  • Mastery of software engineering design patterns for use in commercial applications

Responsibilities:

  • Oversee the development and design of custom applications.
  • Mentor junior and senior software engineers, providing guidance and support.
  • Lead code reviews and contribute to the strategic planning of projects.
  • Engage client in technical discussions on wants and needs of projects.
  • Ensure the delivery of high-quality, scalable, and efficient software solutions.

 

Disclaimer:The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

 

#IND