IT Operations Technical Lead

(ID: 2026-1538)

 

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).

 

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

 

Axle is seeking an IT Operations Technical Lead to oversee and optimize hybrid cloud and on-premise infrastructure. This role combines hands-on technical leadership with ITIL-based operations, automation, and incident management. The ideal candidate brings deep Linux expertise and a focus on reliability, scalability, and modern workloads like AI/ML.

 

Responsibilities:

  • Lead and manage IT operations aligned with ITIL processes including Incident, Problem, Change, and Release Management 

  • Provide hands-on leadership in managing Linux and Windows environments across cloud and on-premises infrastructure 

  • Own and drive incident response, root cause analysis, and service restoration for mission-critical systems 

  • Design, build, and maintain golden images, patching strategies, and system hardening standards

  • Lead patch management and vulnerability remediation programs ensuring compliance and system integrity 

  • Develop and implement automation solutions using modern approaches including Vibe Coding (AI-assisted development) to accelerate operational efficiency and reduce toil 

  • Support and optimize infrastructure for AI/ML workloads, including provisioning, scaling, and performance tuning 

  • Manage and maintain GPU-enabled environments and instances for high-performance computing and machine learning use cases

  • Oversee and optimize infrastructure monitoring, logging, alerting, and observability frameworks 

  • Manage and mentor a team of systems engineers; provide technical guidance and performance oversight 

  • Collaborate with architecture, security, and development teams to improve reliability, scalability, and operational efficiency 

  • Support hybrid environments including cloud platforms and on-premise data centers 

  • Ensure proper documentation, runbooks, SOPs, and operational readiness

  • Stay abreast of new technologies in your areas but not limited to US Federal Standards, NIST Publications, cloud computing & deployment, site reliability engineering, security standards and compliance best practices etc. 

 

Requirements:

  • Must have 5+ years of experience leading operations team with hands-on experience in driving operational  process improvements and technological advancements.

  • Proven experience implementing and operating within ITIL frameworks 

  • Must have 10+ years of hands-on Unix/Linux experience that includes specific technical experience with CentOS / Red Hat systems administration support for large scale distributed environments

  • Hands-on experience with incident management, patching, system hardening, and production support 

  • Experience building and maintaining golden images and standardized environments 

  • Strong scripting/automation skills (e.g., Python, Bash, PowerShell or similar) 

  • Experience with configuration management and automation tools (Ansible, Terraform, Puppet, Chef, or similar) 

  • Strong understanding of networking fundamentals (DNS, TCP/IP, firewalls, load balancing) 

  • Experience with monitoring and logging tools (e.g., Nagios, Splunk, ELK, Prometheus, Grafana)

  • Must have Cloud Build-Out or Migration experience in at least one of the following providers Amazon AWS, Google GCP and Microsoft Azure

  • Must have 2+ years with CI/CD and automation tools such as Terraform, Ansible, Chef, Puppet, Jenkins, GitHub

  • Experience supporting AI/ML workloads or data-intensive platforms 

  • Familiarity with GPU-based compute environments (e.g., NVIDIA GPU instances)

  • Must be willing to learn new technologies, adopt and adapt to emerging technologies or needs from a project to a project

  • Knowledge of security best practices and compliance frameworks such as NIST 800-53, FedRAMP, FISMA etc. are preferred

  • Certifications such as ITIL, Linux, AWS, Azure, or Kubernetes (CKA/CKAD) is preferred

  • Networking certifications (CCNA/CCNP) are a plus

 

Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.

#IND

Salary Range
$150,000$170,000 USD

Site Reliability Engineer

(ID: 2025-1135)

 

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).

 

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

The Site Reliability Engineer role centers on modernizing and consolidating a complex multi-cloud environment across AWS, Azure, and GCP, building a scalable, secure, and observable platform from the ground up using Kubernetes, AI/ML infrastructure, and zero-trust principles. You’ll combine DevOps and SRE practices to support mission-driven scientific and clinical programs, emphasizing automation, reliability, compliance, and proactive monitoring while enabling innovation through AI-driven tooling. The team culture is highly collaborative and growth-oriented, valuing experimentation, continuous learning, and cross-functional leadership, with opportunities to shape future multi-cloud and platform engineering solutions.

Responsibilities:

  • Design and implement enterprise-grade monitoring and observability frameworks (metrics, logs, traces) across distributed systems using enterprise Splunk, Grafana and Open-telemetry tools

  • Establish and manage SLIs, SLOs, and error budgets to drive reliability improvements 

  • Develop and maintain real-time asset inventory systems across cloud, on-prem, and hybrid environments 

  • Automate workload onboarding and offboarding processes, ensuring standardization and governance 

  • Track system ownership, dependencies, and lifecycle states for operational transparency

  • Build proactive detection mechanisms using AIOps and intelligent alerting to minimize incident impact

  • Design and operate scalable, resilient, and secure infrastructure platforms across cloud and hybrid environments 

  • Implement automated compliance tracking and enforcement aligned with organizational and regulatory standards (e.g., NIST, FISMA, FedRAMP) 

  • Embed ITIL processes (incident, change, problem, configuration management) into SRE workflows 

  • Build and maintain automated deployment environments and pipelines that enforce security, compliance, and operational standards 

  • Develop “golden paths” and standardized platform templates for consistent workload deployment 

  • Automate provisioning, patching, configuration management, and environment lifecycle 

  • Leverage AI/ML coding assistants and vibe coding practices to rapidly develop automation scripts, tools, and internal platforms 

  • Integrate AI-driven tooling into DevOps pipelines for code quality, security scanning, and operational insights 

  • Lead adoption of AI-enhanced SRE practices, including intelligent remediation and predictive operations

  • Champion DevOps and SRE practices including Infrastructure as Code, CI/CD, observability, and reliability engineering 

  • Build developer-friendly platforms (“golden paths”) that simplify deployments, reduce friction, and improve velocity 

  • Enable and optimize infrastructure for AI/ML workloads, including data pipelines, storage systems, and inference environments, GPU-enabled and high-performance compute workloads 

  • Build and manage containerized and orchestrated platforms (Docker, Kubernetes) 

  • Support cloud migration, modernization, and platform standardization initiatives 

  • Ensure systems meet security, compliance, backup, and disaster recovery requirements 

  • Evangelize and promote best practices in DevOps, SRE, and platform engineering to developer communities

  • Stay abreast of new technologies in your areas but not limited to AIOps, MLOps, cloud computing & deployment, site reliability engineering, infrastructure automation, security best practices, data engineering etc. 

     

Requirements:

  • Must have total of 6+ experience DevOps / SRE roles with monitoring and observability tools (Prometheus, Grafana, ELK, or cloud-native equivalents) for on-prem and cloud hosted workloads.

  • Must have 4+ years of Hands-on Linux experience that includes Ubuntu/CentOS/Red Hat operating systems, containers, dependency management and administration support

  • Must have 4+ years of experience automating Infrastructure-as-Code (IaC) deployments to one of the following cloud platforms Amazon AWS, Google GCP and Microsoft Azure

  • Must have 4+ years with CI/CD and automation tools such as Terraform, Ansible, Chef, Puppet, Jenkins, GitHub Actions

  • Strong scripting skills (Python, Bash, PowerShell or similar)

  • Must be proficient using vibe coding and coding assistants to develop scripts, tools and applications for the DevOps and SRE use cases

  • Must have proficiency to debug or troubleshoot and/or deploying SQL and/or NoSQL databases, object storage, web servers, open-source programming stack for Node.JS, R, Python, .NET Core, Java is desired but not mandatory

  • Must be willing to learn new technologies, adopt and adapt to emerging technologies or needs from a project to a project

  • Cloud certifications is preferred 

  • Certifications in Grafana, Splunk, Docker, Kubernetes is preferred but optional

     

 

Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.

Salary Range
$140,000$155,000 USD

Computer Programmer

(ID: 2026-1537)

 

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).

 

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

 

Axle is seeking a Computer Programmer to build and optimize scalable cloud and hybrid platforms using DevOps and SRE practices. This role focuses on automation, CI/CD, and supporting modern workloads like AI/ML, with an emphasis on reliability and efficiency.

 

Responsibilities:

  • Design and operate scalable, resilient, and secure infrastructure platforms across cloud and hybrid environments 

  • Champion DevOps and SRE practices including Infrastructure as Code, CI/CD, observability, and reliability engineering 

  • Build developer-friendly platforms (“golden paths”) that simplify deployments, reduce friction, and improve velocity 

  • Enable and optimize infrastructure for AI/ML workloads, including: 

    • Data pipelines and storage systems 

    • Model training and inference environments 

    • GPU-enabled and high-performance compute workloads 

  • Develop and maintain automated CI/CD pipelines for applications, data, and ML workflows 

  • Implement observability frameworks (metrics, logs, traces) to ensure system health and performance 

  • Define and manage SLOs, SLIs, and error budgets to drive reliability improvements 

  • Lead incident response, root cause analysis, and postmortems with a focus on continuous improvement 

  • Automate provisioning, configuration, patching, and environment lifecycle management 

  • Build and manage containerized and orchestrated platforms (Docker, Kubernetes) 

  • Support cloud migration, modernization, and platform standardization initiatives 

  • Ensure systems meet security, compliance, backup, and disaster recovery requirements 

  • Evangelize DevOps practices to development community on the AI driven tool integrations for  code standards, qualitative tools, security tools in the shift-left automation

  • Mentor engineers and promote best practices in DevOps, SRE, and platform engineering

  • Stay abreast of new technologies in your areas but not limited to AIOps, MLOps, cloud computing & deployment, site reliability engineering, infrastructure automation, security best practices, data engineering etc. 

 

Requirements:

  • Must have 6+ years of Hands-on Linux experience that includes specific technical experience with Ubuntu/CentOS/Red Hat operating systems, containers, dependency management and administration support

  • Must have 4+ years of experience automating Infrastructure-as-Code (IaC) deployments to one of the following cloud platforms Amazon AWS, Google GCP and Microsoft Azure

  • Must have 4+ years in DevOps / SRE roles supporting production systems

  • Must have 4+ years with CI/CD and automation tools such as Terraform, Ansible, Chef, Puppet, Jenkins, GitHub Actions

  • Strong scripting skills (Python, Bash, PowerShell or similar)

  • Experience with monitoring and observability tools (Prometheus, Grafana, ELK, or cloud-native equivalents)

  • Must be proficient using vibe coding and coding assistants to develop scripts, tools and applications for the DevOps and SRE use cases

  • Must have proficiency to debug or troubleshoot and/or deploying SQL and/or NoSQL databases, object storage, web servers, open-source programming stack for Node.JS, R, Python, .NET Core, Java is desired but not mandatory

  • Must be willing to learn new technologies, adopt and adapt to emerging technologies or needs from a project to a project

  • Cloud certifications is preferred 

  • Certifications in Docker, Kubernetes, Linux or Networking (CCNA or CCNP or similar) is preferred but optional

 

Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.

#IND

Salary Range
$75,000$80,000 USD

Power Apps / Sharepoint Developer

(ID: 2026-1547)

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).

 

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

 

Position Overview

Axle is hiring a mid-level PowerApps / SharePoint Developer to support the National Institutes of Health (NIH) in improving collaboration, automating workflows, and streamlining business processes. The ideal candidate will have strong hands-on experience building PowerApps solutions, configuring SharePoint Online sites, and integrating data from multiple sources to support research and administrative programs across NIH. This is an excellent role for someone looking to contribute directly to NIH’s mission while growing technical skills in the Microsoft Power Platform and federal IT environment.

 

Key Responsibilities

  • Develop and maintain PowerApps (Canvas and Model-Driven) applications that automate NIH business processes and enhance data accessibility. 

  • Design and configure SharePoint Online sites, lists, pages, and web parts to improve collaboration and document management. 

  • Create Power Automate workflows to streamline approvals, notifications, and data movement. 

  • Integrate Power Platform solutions with other Microsoft 365 tools (Teams, Outlook, Excel) and external data sources (SQL Server, SharePoint). 

  • Support troubleshooting, enhancements, and updates for existing PowerApps and SharePoint applications. 

  • Ensure app designs meet Section 508 accessibility and agency security guidelines (HHS IT standards). 

  • Work closely with business users and NIH staff to gather requirements, provide user support, and deliver clear documentation. 

  • Participate in testing, code reviews, and version control to maintain quality and consistency across solutions. 

 

Required Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, or a related field. 

  • 3–5 years of professional experience developing with PowerApps and SharePoint Online. 

  • Proficiency in PowerApps formulas, Power Automate flows, and SharePoint configuration. 

  • Solid understanding of data modeling, connectors, and integration with Microsoft 365 services. 

  • Experience using basic scripting or APIs (PowerShell, REST, or Microsoft Graph). 

  • Strong attention to detail, problem-solving ability, and communication skills. 

  • Ability to work onsite in Bethesda, MD 2 days a week. 
  • Ability to obtain and maintain a Public Trust clearance. 

 

Preferred Qualifications

  • Experience supporting HHS, NIH, or another federal health agency. 

  • Familiarity with Azure Active Directory, Dataverse, or SQL Server. 

  • Microsoft Certified: Power Platform App Maker Associate or similar certification. 

  • Basic understanding of HTML, CSS, or JavaScript for SharePoint UI customization. 

 

Why Join Us

At Axle, you’ll be part of a mission-driven team helping NIH harness technology to advance biomedical research and operational excellence. You’ll enjoy a collaborative, learning-focused environment with opportunities to expand your technical expertise in the Microsoft Power Platform ecosystem.

 

Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.

#IND

Salary Range
$75,000$85,000 USD